Tag Archives: museum glass

It reflects well on us, but not on your art

There’s no feeling like knowing that you’ve made every customer happy all of the time. And this week, we had a particularly fantastic customer service experience that proved out two of the ways that Big Picture Framing does that – our lifetime guarantee on every custom frame job and the fact that we always show beautiful design options.
A couple of weeks ago, a customer who was new to us, brought in his prized Purdue basketball jersey. The framer helping him suggested a design involving two frames stacked together to create a shadow box and a suede mat. When it came time to talk about the glass, his options were conservation clear glass or Museum glass. They both protect against 99% of light that will harm the shirt, but the Museum glass has the virtue of
reflecting less than 1% of that light – practically glare free! The customer loved the great design, but like many of us he wanted to save some money if he could. Even tho’ we guarantee the lowest price on all of our custom materials, he chose to go with the conservation glass, which looks the same as your typical window glass. We explained that because of our design guarantee, if he ever wanted to upgrade to the non-glare option, he’d only have to pay the difference in the price of materials. It’d be just as if he’d gotten the Museum glass to begin with.
Three days after picking up his framed jersey, he called us asking if we meant what we said about changing out the glass. Of course! We had to laugh to ourselves because people often think our guarantee sounds too good to be true. Or that we won’t always honor it. But we like nothing better than making people happy with the work we do, no questions asked. Not only did we upgrade his glass, we did it in 24 hours so that he could have it back in time to bring good luck for a big game.
The proof is in the pudding, so in case you haven’t seen Museum glass in action, this job was a perfect example. A classic before & after scenario: the conservation clear is on the left and the newly installed Museum glass is on the right.


You want to frame your what?

A family of regular customers brought in something that we can honestly say we’ve never framed before. Their son had some shoulder surgery done a while back and they wanted to frame his x-ray. They also wanted to include the metal pin that was used to hold the bones in place. Always up for a challenge, we jumped at the chance to make the items look terrific together. The customers did a great job choosing the perfect frame. We steered them to a mat design that would look great and allow us to display the pin properly. We advised them that a job like this really calls for Museum Glass. The darker colors and the depth both showcase the non-glare quality of the Museum
Glass. We can’t wait for them to see how it turned out!

I saw her standing there with a frame, so I had to act naturally

Vinyl records, needlepoint deers, tiny paintings? Yeah, we’ve got it all. In fact, we’ve had such a wide variety of jobs lately that we wanted to show ’em off and hopefully give you some great ideas. And it’s not just a variety of art, but some unique design combinations that we & our customers put together. These old 45 singles of Beatles songs were framed using a multi-opening mat of black silk – the fabric mat offers a much deeper black than a paper one so it compliments the vinyl record. We used museum glass because it’s especially effective with objects and dark colors.

A doe, a deer, a female deer. In a needlepoint, that is. And yes, that is museum glass again. But it mustn’t touch the fabric, so we sandwiched it between the two frames. The only thing better than one Roma frame is two Roma frames stacked together – voilà!

We often see a lot of art from vacations, but it seems like there’s more than ever lately. This small canvas of the Eiffel Tower meant a lot to the owner, but it may not have looked like much to anyone else. It needed some dressing up. Traditionally, canvases don’t get a mat or glass, so they need some help standing out on a wall, particularly one this small. We took two different frames that the customer couldn’t decide between and put ’em together. We don’t typically condone combining metal and wood frames, but this was too good a look to pass up. There’s a “Purple Haze” colored metal frame inside and a – yep, you guessed it – Roma frame around the outside.

Let us know what you think of these. Do they give you any ideas about what you’ll do differently the next time you frame something of your own?

You Can Frame That? – antique church tile

We’re always excited when we get to frame a true artifact. This copper church tile was given to the owner by her son who is a museum conservationist and he believes it could be as old as 200 years! 
There was much to consider when approaching the design. The challenge was to show the entire tile without using any adhesive and to keep the glass off of it. The mat design keeps the glass raised and we used special mounts that don’t harm the copper.
The final touch was using museum glass. It offers 99% UV protection and it is 99% reflection free. If you want to know why that’s important to the appearance, consider this: these photos were taken after the glass was put in. See any glare? Exactly.